20 Million Members: The Recognition Economy at real-world scale

Two weeks ago, a Toyota RAV4 rolled into a Metropolis-operated parking location in Sacramento, CA. The driver had no idea their routine arrival would signify a historic Metropolis moment: the moment we reached 20 million Members.

This is a single link in a long chain of irrefutable proof that the Recognition Economy is here, operating at meaningful scale and reshaping how people move through the physical world every single day.

A new standard for everyday experiences

Across thousands of locations, Metropolis Members experience moments that feel intuitive and personalized, including:

• Instant Access — Presence-based access with no tickets or waiting

• Effortless Payments — Identity-linked transactions

• Proactive Safety — Trusted spaces with continuous protection

• Predictive Experiences — Shaped by individual preferences

Powered by an AI platform built for the real world

At the heart of this scale is Metropolis’ Recognition Platform that combines AI, Computer Vision and real-time intelligence designed to understand movement, identity and context in the built world.

By removing friction and reducing device dependency, our technology enables a more intuitive, human-centered world. Here, presence-based access, payments and service simply happen without reaching for a smartphone.

A shared milestone

This achievement belongs equally to our Real Estate Partners. Their belief in Metropolis enables us to deliver elevated experiences to millions of Members, which in turn drives irrefutable value back to them:

• Higher engagement and repeat behavior

• Deeper loyalty as Members move across the network

• More efficient operations and reduced friction points

• New opportunities for personalized services

As we continue to grow, every Partner will benefit from the compounding effects of the shared Metropolis Network and continuously improving platform.

A foundation for what comes next

Twenty million Members is a start, not the peak. This achievement signals clear demand for a built world that adapts to people, removing the redundancy of endless scans, taps and verifications. 

As Metropolis expands into new verticals and geographies, the network effect strengthens. Every new location makes the system more intelligent, and every new Member raises the bar for what everyday life should feel like.

The physical world is becoming adaptive, responsive and personalized by default. The Recognition Economy is the engine making it all possible.