Frost Tower
Austin, TX
Elevating an Austin icon
Known for its distinctive crown, Frost Tower is a landmark of the Austin city skyline. As a Class-A office environment, every touchpoint must reflect a standard of excellence. However, for the professionals who spend their days in the tower, the entry and exit experiences were tethered to a deeply analog past, anchored by an outdated, ticket-based system.
The challenge
Endeavor Real Estate Group faced a complex operational puzzle at Frost Tower. The property’s 1,076-space garage features a high-density lane configuration, including two entries, two exits, reversible lanes and a parking nest with its own entry and exit.
The legacy revenue control system couldn’t keep pace with modern expectations. Bottlenecks at entry and exit points were common, and reliance on physical hang tags and RFID cards created constant administrative friction for both property managers and tenants. Ownership needed a solution that would match the tower’s iconic status while recapturing leaked revenue.
The solution
Building on a successful partnership at 300 W 6th, Endeavor expanded its relationship with Metropolis to bring our Computer Vision-powered Recognition Platform to Frost Tower.
The all-digital transition eliminated mundane repetition and replaced it with seamless recognition. Metropolis collaborated directly with the property management team to onboard tenants onto our centralized enterprise portal, providing digital validations for guests and simplified monthly billing for firms.
By integrating our Vision technology with the tower’s built infrastructure, we turned a complex physical space into a responsive environment. Tenants traded RFID cards for a 100% digital journey, where their presence is enough to unlock instant access and start their day.
The results
By introducing Metropolis’ Recognition Platform to Frost Tower, Endeavor realized immediate financial gains and a dramatic shift in tenant sentiment.
Ready to transform your property? Visit metropolis.io/contact to start the conversation.